Technology management routines that matter to technology managers

This study addresses the fragmentation in the technology management field by identifying and organizing the routines used by managers of technology. In a multi-method, iterative qualitative study done jointly between academics and technology managers from a number of large industrial firms, 27 technology management routines were identified. These 27 routines were organized into a framework consisting of four categories: producing scientific and technological knowledge, transforming knowledge into working artifacts, linking artifacts with user requirements, and providing organizational support. This framework provides an organizing scheme to make sense of technology management routines. In addition, because managers of technology actively participated in developing the routines, the study contributes by identifying routines practitioners regard as particularly important. Both research and practical implications are derived from the framework.